Terms and Conditions

Last updated:

1. Acceptance of terms

By accessing or using the BrandCore* platform (the "Service"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use the Service.

These terms apply to all users of the Service, including clients, team members, and any other individuals who have been given access by BrandCore* (the "Agency"). Access is granted on an invite-only basis and does not transfer to other parties.

2. Description of the service

BrandCore* is an invite-only platform through which the Agency manages and delivers branding work for its clients. The Service provides a shared space for collecting brand inputs, storing brand assets, and communicating about brand strategy and creative direction.

The Service is provided by the Agency to clients who have an active engagement or an existing relationship with the Agency. Access is not sold independently and does not imply any standalone subscription or licensing arrangement separate from that engagement.

3. Access and accounts

Access to BrandCore* is granted by invitation from the Agency. You may request access via the form on the public website, but access will only be granted at the Agency's discretion and subject to an active engagement or agreement.

You are responsible for keeping your login credentials confidential. You must not share your access with anyone outside your organisation, or beyond the individuals the Agency has approved for access. If you suspect unauthorised use of your account, please notify the Agency immediately.

The Agency reserves the right to suspend or remove access at any time, with or without notice, if these terms are breached or if the relevant engagement has ended.

4. Acceptable use

You agree to use the Service only for lawful purposes and in connection with the branding work the Agency is carrying out for you. Specifically, you must not:

  • Upload or share content that infringes the rights of any third party, including copyright, trademarks, or privacy rights.
  • Use the Service to transmit harmful, offensive, or unlawful material.
  • Attempt to access parts of the Service you have not been authorised to use.
  • Reverse engineer, copy, or redistribute any part of the platform or its underlying technology.

5. Intellectual property

Content you submit to BrandCore*, including images, text, links, and files, remains your property (or the property of the respective rights holders). By submitting content, you grant the Agency a limited licence to use that content solely for the purpose of delivering the agreed branding work.

The BrandCore* platform itself, including its design, code, structure, and methodology, is owned by the Agency. You may not copy, reproduce, or repurpose any part of the platform without the Agency's written permission.

Brand strategy, creative work, and deliverables produced by the Agency are governed by the terms of the separate engagement agreement between you and the Agency. These Terms and Conditions do not override or replace that agreement.

6. Privacy and data handling

Information you submit through BrandCore* is used exclusively to deliver the branding service described in section 2. The Agency will not sell, rent, or share your data with third parties for marketing or other unrelated purposes.

The Service is hosted on Supabase infrastructure. Data is stored securely with access controls in place. The Agency takes reasonable steps to protect your information, but cannot guarantee the absolute security of any data transmitted over the internet.

For further detail on how your data is handled, please contact the Agency directly. A standalone privacy policy will be provided in due course.

7. Disclaimers and limitation of liability

The Service is provided on an "as is" basis. The Agency makes no warranties, express or implied, regarding the availability, accuracy, or fitness for a particular purpose of the Service.

To the fullest extent permitted by law, the Agency will not be liable for any indirect, incidental, or consequential loss arising from your use of, or inability to use, the Service. This includes loss of data, loss of business, or loss of profit, whether or not the Agency was advised of the possibility of such loss.

Nothing in these terms limits liability for fraud, personal injury caused by negligence, or any other liability that cannot legally be excluded.

8. Changes to the terms

The Agency may update these Terms and Conditions from time to time. When changes are made, the "last updated" date at the top of this page will be revised. Continued use of the Service after changes are posted constitutes acceptance of the revised terms.

For significant changes, the Agency will make reasonable efforts to notify active users directly, for example by email. It is your responsibility to check this page periodically.

9. Contact

If you have questions about these terms, please contact:

BrandCore* (the Agency)
legal@brandcore.ae